GASHAPON Department Store HEP FIVE
ガシャポンのデパートHEP FIVE店Station GT-02 • Bandai Namco Amusement
Specialty Store
The quick answer
Checked 12 Oct 2026
Bandai Namco Amusement lists 530 machines on the 9th floor of HEP FIVE, open 11:00 to 22:30. Payment is not confirmed with the shop yet; a 2025 Osaka Metro guide reports change machines for ¥100 coins.
- 530 machines
Checked 12 Oct 2026 against the shop’s own page. Source
Facts marked Reported come from guides and the news, not from the shop. The fact sheet shows who said each one and when.
Honest data fact sheetChecked against source
0 of 9 confirmed · 5 reported
Reported means a travel guide, news article or blog said so. We have not confirmed it with the shop, so each one shows who said it and when. Look at the machine before you rely on it.
- ¥100 coins
- Reported yes
Most machines take ¥100 coins.
- ¥500 coins
- Reported yes
On some machines only. Premium Gashapon machines need ¥500 coins, which the change machine gives.
- IC card (Suica, PASMO, ICOCA)
- Reported yes
On some machines only. A Smart Gashapon machine in the middle of the store offered transit IC card or QR code payment.
Said by: Walker Plus (news), 2 Jan 2021
- Credit card, QR or other cashless
- Reported yes
On some machines only. The same Smart Gashapon machine took QR code payment; the reporter paid that way.
Said by: Walker Plus (news), 2 Jan 2021
- Change machine
- Reported yes
Change machines in the store turn bills into ¥100 coins.
- Foreign currency exchange
- Not confirmed
- English signage
- Not confirmed
- Sells loose capsules
- Not confirmed
- Irregular closures
- Not confirmed
Some newer machines take only IC cards or QR payments, not cash. Which payments a machine takes depends on where it is. Read the Smart Gashapon guide
No photo yet
9F
530 machines
About the shop
- Run by
- Bandai Namco Amusement
- Machines
- 530 machines (12 Oct 2026)
- Hours
- 11:00-22:30 (closing time varies by area). Open all year round and follows the parent store holidays.
- Address
- HEP FIVE 9th floor, 5-15 Kakuta-cho, Kita-ku, Osaka City, Osaka Prefecture 530-0017
梅田駅 / Umeda Station
Hankyu Railway
Walking time3 min walk
- Vertical level
- 9F
- HEP FIVE
How to find it
About 3 minutes on foot from Hankyu Umeda Station, 5 minutes from Hanshin Umeda Station, 4 minutes from the Midosuji exit of JR Osaka Station and 5 minutes from Midosuji Line Umeda Station.
From the shop’s own page
The operator writes these notes in Japanese. The English is our own draft, with the Japanese original beside it so you can show staff.
Hours
EnglishClosing days follow the parent store.
日本語※母体店休日に準じます
EnglishOpening hours and closing days follow Bandai Namco Cross Store Osaka Umeda.
日本語※ 営業時間・店休日はバンダイナムコ Cross Store 大阪梅田に準じます。
EnglishSudden changes to opening days or hours are announced on the shop’s X account (@gasha_hepfive).
日本語※営業日や営業時間の急な変更は、Xアカウント (@gasha_hepfive) でお知らせいたします。
Stock
EnglishKey to the stock list on the shop’s page: ○ means 11 or more left, △ (almost gone) means 1 to 10 left. The shop cannot say when new products arrive.
日本語＜在庫＞ ○…11個以上 △(残り僅か)…1～10個 ※商品の入荷状況は回答いたしかねます。
EnglishWhat the page lists may differ from what is actually in the shop.
日本語※掲載内容と実際の店舗の在庫状況が異なる場合がございます。
EnglishSome items are announced on the shop’s X account (@gasha_hepfive), so please look there.
日本語一部の品目は、Xアカウント (@gasha_hepfive) でお知らせしておりますので、ご覧ください。
EnglishThe latest arrival and sold-out information is announced on the shop’s X account (@gasha_hepfive).
日本語最新の入荷情報や売り切れ情報は、ガシャポンのデパート HEP FIVE店 Xアカウント (@gasha_hepfive) でお知らせいたします。
Phone
EnglishSorry, this shop cannot give information by phone about new arrivals, the products it carries or stock.
日本語恐れ入りますが当店舗では、電話による入荷商品・取扱品・在庫状況のご案内はいたしかねます。
Namco app
EnglishCheck in at the shop to earn points.
日本語お店へのチェックインでポイントが貯まる！
EnglishEarn points at the empty-capsule collection machine.
日本語空カプセル回収マシンでポイントが貯まる！
EnglishUse your points to get coupons.
日本語貯めたポイントでクーポンをゲット！
Not yet reviewed by a native speaker.Read on the shop’s page on 12 Oct 2026.Open the original
Show this to staff
Hold up your phone, or copy the Japanese to paste into a message.
ガシャポンのデパートHEP FIVE店
梅田駅
〒530-0017 大阪府大阪市北区角田町5-15 HEP FIVE 9階
両替機はどこですか？
Where is the change machine?
Ryogaeki wa doko desu ka?
Suicaは使えますか？
Can I use Suica?
Suica wa tsukaemasu ka?
このガチャはありますか？
Do you have this gacha?
Kono gacha wa arimasu ka?
カプセルが詰まりました
A capsule is stuck
Kapuseru ga tsumarimashita
この商品の補充はありますか？
Will this item be restocked?
Kono shohin no hoju wa arimasu ka?